CRA Service Fundamentals

Remember the days when we were volunteering for nonprofit fundraising dinners or waking up early on Saturday morning to participate in a community walk fundraiser? The pandemic has changed many of the ways we volunteer, but the core concepts of Community Reinvestment Act service provisions haven’t changed. Let’s recap the fundamentals.

I'm sure you can recite the community development “hooks” in your sleep. If, however, you're new to CRA, print this out and keep it handy!  

 
 

At the core, a CRA-qualified service is defined as having a primary purpose of community development, is related to the provision of financial services, is performed on behalf of the bank, has not been considered in the evaluation of the bank’s retail banking services, and benefits the bank’s assessment area or a broader statewide or regional area that includes the bank’s assessment area. 

Many banks are leveraging technology to deploy community development services during the pandemic with a focus on financial literacy. American Savings Bank, FSB deployed financial literacy via Zoom meetings to students at Title One Schools (schools with a majority of lower-income students as measured by free- and reduced lunch) that participated in the 2019 Bank for Education School Program. The Bank for Education program is an ongoing program with specific local schools to provide support through grant awards, financial literacy education, and volunteer projects. Even though the program wasn’t held last year due to the pandemic, American Savings Bank continued to deploy financial literacy services to the students who previously participated in their program. They are also gearing up to relaunch the program later this year. 

 

In partnership with two local nonprofit organizations, American Savings Bank, FSB also continued to offer Individual Development Accounts (IDAs). The program provides savings accounts to support matched savings for lower-income individuals to seed small business formation and first-time homeownership, and to help individuals acquire a post-secondary education. For more information on Individual Development Accounts, check out Prosperity Now’s overview of Individual Development Accounts.

Have you reviewed your bank’s involvement in the Federal Home Loan Bank (FHLB) programs lately? Most banks utilize their regional FHLB for liquidity purposes (see this short overview of the FHLB system). The FHLB also offers Affordable Housing and Community Investment Programs to bolster your bank’s CRA service initiatives and drive community development impact. 

Watch our free recorded webinar with Linda Ezuka from CRA Today, where we take a deeper dive into CRA services.

We'll share the core principles of community development services from the basics to the most complex. Learn how to maximize CRA credit for community activities, how to use modern technology to collect qualified activities, and how to engage in programs like the Federal Home Loan Bank programs and Community Development Financial Institutions (CDFIs) to take your CRA program to the next level!

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