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Thank you for your interest in Kadince!
May 13–16, | Salt Lake City, UT
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No matter how much effort you put in, complaints are inevitable. Managing them across emails, spreadsheets, regulator notifications, and outdated software can be frustrating and inefficient. What if you had software designed specifically for financial institutions? You need Kadince.
Collect and geocode complaints seamlessly from multiple sources
Automatically route complaints to the appropriate stakeholders
Identify trends and address root causes to improve processes
Generate detailed reports for internal teams, auditors, and examiners
Gather compliments and suggestions from various sources
Ensure feedback reaches the right stakeholders for thoughtful review
Analyze trends to enhance customer satisfaction
Create comprehensive reports for internal stakeholders
Be fully prepared for audits and exams
Centralize complaints and all supporting documentation in one secure location
Generate reports in examiners’ preferred formats
Provide examiners with limited access for a smoother process
Finding and managing complaints across various systems is challenging. Kadince simplifies the process, saving you time while helping make consumers happier.
Hear from the institutions that trust Kadince to simplify their processes.
"The Kadince Complaint module has truly been a game-changer for us. The platform is incredibly user-friendly and has streamlined our entire complaint management process. From the moment we started using Kadince, we noticed a significant improvement in how efficiently we could track, manage, and resolve complaints. Overall, Kadince has exceeded my expectations, and I highly recommend it to any organization looking to enhance their complaint tracking and resolution processes."
"Kadince’s Complaint module has facilitated more solutions for our bank than we could have realized when we initially selected it for complaint management. The best part about Complaints is that it’s part of a system that all of our employees are familiar with because we utilize Community & Marketing modules, as well. Their streamlined interface makes the learning curve much easier than if we had implemented another platform for complaint management."
Everything you need to succeed, so you can focus on what matters most.
Choosing new software is a big decision, but Kadince makes it simple. Intuitive, user-friendly, and built to streamline your processes, Kadince is the smart choice for your institution.
