Explore Testimonials and Case Studies

"Kadince has not only made it so much easier for me and my team to collect data, it has also been extremely useful for CRA examiners to be able to have everything in one place. It reduces the amount of time everyone has to spend looking for the correct documents during the exam."

"Kadince has helped my team streamline the process of gathering our bank’s community development activities. We used to accomplish this task manually. We just had our CRA exam, and examiners were very impressed with the Kadince system. We gave them access to all our CD activities, and all the data was right there for them. They hadn’t encountered a bank using the Kadince system, and they expressed that it would be very beneficial if all banks used Kadince, both for the bank and the examiners. Our CRA exam data validation went smoothly without any delay, and the entire CRA exam process was completed efficiently in a timely manner."

"The Kadince software made a significant difference during our recent FDIC CRA exam. A process that often feels overwhelming and stressful became much more manageable, especially as we discovered how to best utilize Kadince to share the information and data we had gathered to support our community development activities."

"I use Kadince to log all of the banks investments, donations, service hours and loans. I am able to review all of the information by pulling reports in Kadince and determine if any of the activities can qualify for CRA Community Development credit. It is so convenient to be able to upload all of the supporting documentation into just one system and to record your CRA CD qualifying rationale all in one place. This made it very easy and convenient for our CRA examiners to log into Kadince to view the reports and supporting documentation they needed to review for our CRA Exam. In our exit meeting, they stated that they loved working with the Kadince system and wished that all banks would utilize this software. It made our exam go very smoothly with all of the information in one place and at their fingertips."

"I can't imagine ever going back to spreadsheets. Kadince has streamlined our donations and hours collection making; it so much easier to gather the information. I may even have all the reports needed for an exam before we get the request list! I love that Kadince keeps up with changes in technology – introducing new features. The free training that comes with being a Kadince user is top notch. Brady Elliot can do anything – iykyk!"

"Examiners love that we upload everything as attachments. They don’t have to dig through hundreds of loan docs because we’ve already uploaded everything they need into Kadince. And I love that examiners don’t get to snoop around. The ‘External Reviewers’ role we assign keeps them focused. It allows them to see what they need to, but not everything in our Kadince database."

"During our last exam, we gave examiners limited access to our Kadince system. They had never used Kadince before, so we gave them a quick tutorial and off they went. I've been doing CRA for about 20 years, and this was the first time examiners didn't have many questions because all the documentation was attached to each loan. This was the easiest exam I have ever experienced. Kadince, what took you so long?"

"I can’t even imagine doing my job without Kadince anymore. I’m so thankful that I pushed for Kadince! It has changed my life."

"I love the Kadince Marketing Module. We can now track marketing projects all the way from creative development to compliance approval. We know every step of the way where a project is in that process. I actually just got back from a week-long vacation and I was able to log into Kadince and know exactly where all of our projects stood in about 5 to 10 minutes. So needless to say, it has saved us a lot of time. We always feel like our questions and ideas are heard by Kadince and that we're really collaborating with them."

"Prior to Kadince, doing a compliance exam would take days, even hours and hours and hours of trying to accumulate all this information. The Kadince Marketing tool has made it so that I can just provide our auditor access to all of our documents and projects that marketing has put together. This saves us numerous days of effort. If you're looking for a resource to make your marketing experience faster and easier, or to make your compliance exams better, I would highly recommend the Kadince tool."

"Reviewing the Marketing communications going out has been so much easier with Kadince. It tracks what has been requested and if the department I work in approved it. The bank has only had the marketing product for a few years, but I love it!"

"Before Kadince, our complaint process was very hands-on. The biggest success we’ve had since using Kadince is being able to document complaints that we missed before. What took weeks now only takes a few days."

"Kadince’s Complaint module has facilitated more solutions for our bank than we could have realized when we initially selected it for complaint management. The best part about Complaints is that it’s part of a system that all of our employees are familiar with because we utilize Community & Marketing modules, as well. Their streamlined interface makes the learning curve much easier than if we had implemented another platform for complaint management."

"The Kadince Complaint module has truly been a game-changer for us. The platform is incredibly user-friendly and has streamlined our entire complaint management process. From the moment we started using Kadince, we noticed a significant improvement in how efficiently we could track, manage, and resolve complaints. Overall, Kadince has exceeded my expectations, and I highly recommend it to any organization looking to enhance their complaint tracking and resolution processes."