If you help run a bank or credit union community engagement program, you know that getting employees to volunteer (and tracking those hours) is hard. On a good day, you might log a dozen volunteer hours, and this number might jump u...
Continue Reading49 million American adults don’t have conventional credit scores. That’s 19% of the population. This includes 28 million people with no credit at all, and 21 million with not enough credit to generate a conventional score. In a...
Continue ReadingAs a bank or credit union marketer, do you struggle to reach customers/members where they spend a lot of time: their email inbox? This is difficult for many marketers, and those working at a financial institution may face some ...
Continue ReadingHere’s an exciting fact: Many customer complaints are avoidable. Ideally, complaints are few and far between. But if your financial institution is a repeat offender, it’s time to change. Instead of waiting for complaints to rol...
Continue ReadingWhen you hear “this bank logged over 400 volunteer hours in one day,” you probably picture a bank of at least $2 billion in assets with tons of employees, right? Often, you would be right. It’s easier for large banks and credit unio...
Continue ReadingCRA regulatory change is on everyone’s mind. How will it affect your CRA program? What data will you need to track? Who’s responsible for managing each part of the CRA exam? We may not have all the answers yet, but we do have s...
Continue ReadingPicture this: a compliance specialist buried under a mountain of emails and complaint forms, desperately trying to track and resolve customer issues. See it in the mirror every day? If so, you know how difficult it is to track a...
Continue ReadingYou finally signed with the data tracking software company you’ve been dying to partner with. It’s been a long process—management isn’t always easy to convince—but you’re sure it will be worth it. Learning about this new softwa...
Continue ReadingYou work hard to track and manage your bank or credit union’s employee volunteer hours. You plan events, promote them throughout your institution, manage registrations, and oversee the entire process. Now it’s time to count up those...
Continue ReadingWhether you like it or not, Community Reinvestment Act (CRA) regulatory change is here. Unless you’re near retirement age and can say, “I’m out,” the new CRA rules are likely to bring more pressure to your department and make y...
Continue ReadingThanks for your interest in Kadince software. I’ll email you a proposal within two (2) Kadince business hours (sometime before ).