If you’ve ever read “Hug your Haters” by Jay Baer, you’ll understand why businesses should respond to every complaint, in every channel, every time. This means that anytime a customer, potential customer, or community member complai...
Continue ReadingWhat’s more likely to convince an employee to volunteer? 1) Knowing that their volunteer hours will count towards the Community Reinvestment Act (CRA) and help their institution get a good rating? Or 2) knowing that volunteering get...
Continue ReadingIf you recently started or revamped an employee volunteer program, you’re likely learning that getting employees to volunteer is even more difficult than you thought. (And you thought it would be plenty hard.) While there are ...
Continue ReadingSo you have an email newsletter. You send it to your subscribers weekly, monthly, quarterly, or just whenever you have time to throw one together. Subscribers seem to like your content, and many of them follow through on your i...
Continue ReadingHow would you like to drastically increase your marketing material output in one year? Sounds impossible, right? Well, Michelle Krecz and her team at APG Federal Credit Union (APGFCU) did just that in 2021. Michelle is the AVP o...
Continue ReadingSo, you’ve created an amazing volunteer program. Now you’re waiting for those employee volunteer hours to start rolling in. And waiting. And waiting. Nothing. Zip. Zilch. Why aren’t your institution’s employees v...
Continue ReadingYour CRA exam is finally over. (Longest 2–3 months of your life, right?) First of all, take a deep breath. Pat yourself on the back. The last several months have been a stressful blur of paperwork, examiners, and “why didn’t thi...
Continue ReadingYoung people make up a large percentage of your community. If your financial institution doesn’t spend time building connections with them, you’ll lose out on a lot of opportunities and potential customers/members. A Bankrate s...
Continue ReadingKadince is excited to announce a new collaboration with Candid, the most comprehensive source of information and data on nonprofits and funders. Kadince users can now access Candid’s Charity Check tool without leaving the Kadince so...
Continue ReadingMany financial institutions have employee volunteer programs. These programs serve to encourage employees to volunteer in their communities, get the institution’s name out there, earn CRA credit, and more. While these programs are v...
Continue ReadingNo matter how cool your bank or credit union’s financial literacy program is (and it’s probably pretty cool!), there are always ways to make it more impactful. Sometimes this means starting a new program, hosting a new event, o...
Continue ReadingYou know it’s important for your financial institution’s employees to volunteer. You know that volunteering comes with many benefits, both for your institution and your employees. What may be difficult to know is how to actually get...
Continue ReadingYou’ve probably heard that you should encourage your institution’s employees to volunteer. But just because you know you should encourage employees to volunteer doesn't mean you know why. Or how. And with how difficult these program...
Continue ReadingIf you’ve ever had a brilliant idea at work before, you know that gathering support for it can be hard. Not everyone is going to love your idea, and even those who do may be hesitant to throw their support behind you. But if you wan...
Continue ReadingCommunity involvement is one of the most valuable ways to build goodwill as a financial institution. And your employees are crucial to this effort. Without the talents, hard work, and bright smiles of bank and credit union employees...
Continue ReadingEvery financial institution strives to serve its community in various ways. For some, this means holding events, investing in community organizations, and donating to nonprofits. For others, this means starting and running a nonprof...
Continue ReadingYou’ve probably heard the term before: community development loan mining. Ugh. What a chore. But as a CRA Officer or CRA Analyst, it’s your job to identify all CRA-eligible loans originated by your bank. But that doesn’t m...
Continue ReadingHaving a solid financial education is critical in today’s world. Without it, it’s easy to get into bad debt and make poor financial decisions that could negatively impact someone their entire life. While the country is getting bette...
Continue ReadingDo you spend hours upon hours managing your financial institution’s events in spreadsheets and email? Do you dread asking employees to submit their volunteer hours after an event because you know you’ll have to follow up seven ...
Continue ReadingWith rising inflation and living costs, more people are turning to reputable financial institutions for answers—where to store their money, whether to buy or sell a house, how to save and invest, and so on. And it takes a lot of con...
Continue ReadingThanks for your interest in Kadince software. I’ll email you a proposal within two (2) Kadince business hours (sometime before ).